FAQs

Please check your spam email folder if you're having trouble finding your order confirmation or tracking information. If you cannot find either of these in your spam, please reach out to our customer support team. You may have entered a different or wrong email address when placing your order.

*Emails for order tracking will be sent 2-10 business days after you have placed your order*

Please check our standard shipping and processing times at the link below:

Order & Shipping Policy

You can contact our email support team at support@shopletterlove.com or use the form below.

*Note: Please check your "Sent" email folder after emailing us to ensure your inquiry was properly sent. This will help us answer any questions you may have as quickly as possible, thank you!*

Contact us

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*We are currently experiencing delays in our processing times due to a high volume of orders. We appreciate your patience and understanding, your orders mean the world to us!*

For inquiries about order updates, order changes, and tracking information, please provide your correct name, email, and order number so we can quickly and easily locate your order to assist you. Thank you! (If you are looking for confirmation emails, please don't forget to check spam.)